
Founded in 1999, Line Systems, Inc.
(LSI) is a full-service, integrated communications provider helping
companies located in the Mid-Atlantic region expand their presence
and leverage their communications technologies as a competitive
advantage.
In November 2014, LSI was acquired
by BCI, Block Communications Inc. and renamed Line Systems. BCI is a
112-year-old privately held diversified media holding company
headquartered in Toledo, Ohio. It has primary operations in Cable
Television, Newspaper publishing, High-speed Internet and
Residential Telephone services.
Line Systems continues to offer a
complete line of Voice, Data, and Cloud services, as well as
national and international networking capabilities, to maximize
productivity and efficiency and to provide protection from
technology obsolescence for businesses of all types and sizes.
JOB TITLE: Senior Account Executive
Click Here to apply
DEPARTMENT: Sales
JOB SUMMARY
The Senior Account Executive is responsible for business development
by selling a full portfolio of telecommunications products,
generating new business leads and achieving predetermined monthly
revenue goals.
The Senior Account Executive
reports directly to the Director of Sales.
There are no direct reports to this
position.
The Senior Account Executive
interfaces with the following key personnel and departments and
outside sources, though is not limited by this list:
|
Department/Outside Sources |
Regarding |
|
Sales
Administration |
Qualifications, Orders and
contracts, Loa's, CSR's, ROI's |
|
Sales
Engineering |
Coordination of customer
provisioning |
|
Customer
Service |
Communicate any service
issues |
|
Billing
Department |
Billing issues, accounting
adjustments |
|
Provisioning |
Implementation of services
and products |
ESSENTIAL JOB FUNCTIONS:
The Senior Account Executive is
accountable for:
- Increasing the profits of Line
Systems through the sale of local, facility, internet, long
distance and competitive access telecommunications services;
- Achievement of all
revenue/profit quotas
- Introduction to new and
inactive partner prospects or retail targets
- Conducting traditional cold
calling campaigns and obtaining referrals
- Create proposals and
touch-point programs
- Generating accurate and
complete sales reports relevant to the needs of the Director of
Sales and the EVP;
- Cultivating new accounts
targeting mid to large business with the market Line Systems
serves;
- Promoting the benefits of Line
Systems products and services;
- Maintaining accurate and
timely orders, qualifications and any necessary paperwork
relevant to the sales process;
- Creating a cost comparison
based on customer provided bills from alternate providers
showing cost comparison between LSI and alternate providers for
existing and/or proposed service offerings;
- Creating a service analysis
based on alternate provider's CSR, as well as preparing
proposals and presentations;
- Must sign company
confidentiality agreement
- Adhering to the Company's
policies and procedures, including the EEO guidelines and safety
at all times;
- Performing any miscellaneous
departmental duties as assigned.
JOB REQUIREMENTS
◊
Education and Experience
o HPBX
o SIP Trunking
o MPLS
o Data Center applications
o MSP Offerings
o Traditional telephony services
o Social Media knowledge/experience
◊
Core Competencies
- Agile - Embraces change;
adaptable and flexible; sense of urgency;
- Innovative - Uses critical
thinking; Creativity; Continuous learning; Challenges the status
quo.
- Customer Focused - Responsive
to internal and external customers. Understands role and how it
fits into the customer satisfaction chain; takes appropriate
actions to achieve customer satisfaction. Connects with
customers; builds relationships and customer confidence. Sets
achievable customer expectations, assumes responsibility for
solving customer problems, ensures commitments to customers are
met, and solicits opinions and ideas from customers. Acts as an
advocate of the company's products and services, demonstrates a
sales and service mentality.
- Collaborative - Teamwork,
Proactive knowledge sharing, Constructive Conflict;
- Accountable - See it, Own it,
Solve it, Do it; Hold each other accountable
◊
Job Specific
- Product Knowledge - Knows and
explains product features/benefits; understands/sells the full
product line; understands customer's business operations and
needs; understands/responds to the competition; applies market
knowledge
- Sales Skills - Develops new
business; identifies and sells to customer needs; translates
product features to benefits; has good listening skills; is
sensitive to customers; delivers effective presentations;
negotiates well; uses closing skills appropriately; develops
sales skills
- Sales Goals - Achieves
business plan goals; meets new business development goals/ sells
an appropriate product mix
- Account Management - Expands
sales within existing accounts; focuses on customer service;
develops relationships with key decision makers; understands and
responds to customer needs; tracks and monitors account activity
- Sales Organization - Submits
accurate and timely sales reports; maintains account records;
uses samples/literature efficiently; maintains company
equipment; uses consultants efficiently; maximizes sales
promotions and incentive programs
◊
Leadership Competencies
- Deliver Results - Strategic
planning and execution; Makes decisions in the best interest of
the Company; Knows and responds to the business climate; Manages
ambiguity
- Displays Leadership - Role
Model; Communicates vision; possesses Emotional Maturity;
Manages Risks; Resiliency; Business Acumen
◊
Skills
- Prioritizes well, shows
energy, reacts to opportunities, instills urgency in others,
meets deadlines;
- Maintains composure during
stressful times;
- Evidence of good
organizational skills;
- Ability to work independently,
with little or no supervision;
- Ability to meet scheduled and
unscheduled deadlines;
- Ability to bring
projects/assignments to completion within required time frames;
- Present professional
appearance and demeanor through verbal and non-verbal
communication
- Demonstrates good working
relationship with other Account Executives, Engineering
- Ability to present self
positively to public
- Ability to work in a
fast-paced environment driven by ambitious revenue goals
- Aptitude to understand the
complex telecommunications market and our portfolio of products
- Ability to give clear
direction/leadership to coworkers and other contacts
- Ability to motivate others to
perform
◊
Other Requirements
- Valid driver's license and
driving record that meets company standards at all times
- Background record that meets
Company standards;
- Reliable means of
transportation at all times
- Strictly maintains
confidentiality of financial and/or other information acquired
in the course of work; discloses only when authorized, unless
legally obligated to do so.
- This position requires the
individual to sign a confidentiality agreement.
WORKING CONDITIONS
- The Senior Account Executive
is a full-time exempt position. The regular hours of work are 40
hours per week and overtime as needed as assigned by supervisor
according to the Company's needs.
- The Senior Account Executive
will be required to drive at least a radius 2 hours from the
home office.
- The Company is a drug-free
workplace. All employees are required to adhere to the Company's
drug-free workplace programs and policies. Pre-employment
testing is mandatory along with random testing throughout
continued employment.
- The Senior Account Executive
is required to drive on the job and is subject to regular motor
vehicle record checks for which authorization is required upon
request.
- The duties assigned, the hours
worked, and the status of this position is subject to change as
the needs of the company changes.
USE OF COMPANY RESOURCES,
EQUIPMENT, AND CONFIDENTIAL INFORMATION
Company resources and
information are provided to employees to facilitate work. They
may not be used for purposes other than work without proper
authorization. Any unauthorized use of information gained via
any company resource is breach of confidentiality and is
strictly prohibited. Any unauthorized use of company resources
and/or breaches of confidentiality may be cause for termination
of employment.
The statements herein are intended
to describe the general nature and level of work being performed by
employees assigned to this job. They are not intended to be
construed as an exhaustive list of all responsibilities, duties, and
skills required.
Click Here to apply
Posted by Telecom Association - July 29, 2015
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