The 10 benefits of business apps make the customer experience meaningful. You’re probably interacting with your customers online in one way or another. Use it to get customer insights. With 2.6 billion people today having powerful mobile devices at their fingertips, mobile apps are the real turning point in customer service.
When Domino’s Pizza developed a mobile app for ordering delivery or picking up their groceries in-store, they saw a 28 percent increase in half-year profits before tax in e-commerce in the UK alone. And I know I’d rather use their app than call the store. In fact, mobile devices now account for 52 percent of their online orders. Go beyond personal, personal communication between customers and sales managers.
With the changing times in which social distancing has become the new normal following COVID-19, more customers will be looking forward to connecting with businesses online. According to Statista, 33% of marketers in the United States and the UK spent more than half of their marketing budget on personalization. What makes mobile applications a traffic magnet? According to Google, 51% of smartphone users will use a brand’s mobile application to make a purchase. With the increasing use of smartphones, ignoring mobile apps isn’t an option.
Mobile applications enable companies to turn every interaction into desirable actions. The conversion rate for mobile apps is over 2%, which is higher than many other marketing channels. What makes mobile apps a conversion tool is their ability to retain users. Whether it’s opening your first online store, developing customer solutions for your B2B company, or even setting up a B2B-B2C marketplace, Intelivita is designed to meet all your e-commerce needs.
Fill out the form and our team will get back to you within 24 hours. Instead of logging in and searching for it, you’d better give them the live updates and the best possible support in the mobile app to take advantage of mobile apps. Mobile apps offer many benefits for businesses, and one of the key benefits is their affordable reach. From branding to customer service and marketing, there is hardly a department in your company that wouldn’t benefit from integrating a mobile app.
That’s why so many companies across all major sectors are developing mobile app strategies. If your company would continue to operate without this feature, you might be in the dark as your competition is using it to boost their sales and grow their business. Make sure you increase engagement associated with social features, as the benefits of mobile apps for businesses can:. For example, one of the most important business types that benefit the most from using mobile apps is retail shopping.
Looking at the current scenario, it is striking that more and more companies are trying to develop mobile apps based on their business requirements. As a result, demand for mobile apps is increasing among the majority of large companies and enterprises. It could be a tool for remote workers to access customer databases, an app that car owners use to remotely control their cars (BMW), or even a shopping app. Starbucks uses its mobile app to its advantage by only offering rewards to app subscribers, which then motivates customers to buy coffee (and other delicious snacks) from them.
You can take full advantage of a mobile app for your business by giving your customers a better point of contact. For app owners who want to increase their engagement, there are specific features that you might want to include in your app. Another area of your business that can greatly benefit from a custom mobile app is the marketing department. Magenative is also looking at the Magento mobile app, the Magento 2 mobile app, the Shopify mobile app, and the Delivery app, which enable store owners to build and deliver native mobile applications for Android and iOS smartphones.